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BlackLine

BlackLine

Overview

What is BlackLine?

BlackLine automates the the processes required to finalize periodic closing of the books. Beyond close/reconciliation management the product includes capabilities to enhance the management and control of financial processes throughout the accounting cycle.In October 2020, BlackLine acquired Rimilia, an AR…

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Recent Reviews

BlackLine Review

9 out of 10
March 31, 2024
Incentivized
We use BlackLine for Journal Entry and Reconciliation approvals within our organization. I am a part of the Internal Controls team, so our …
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amazing we want more

10 out of 10
March 28, 2024
I use BlackLine (BL) for reconciliations - in my case I cannot integrate the tool for credit cards recs with BL for some reason. I would …
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Excellent Product!

9 out of 10
October 22, 2023
BlackLine will allow us to more efficiently and effectively complete account reconciliations. We will be able to more readily analyze our …
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Goes Beyond

9 out of 10
October 21, 2023
BlackLine helps Carlisle Companies automate financial close processes across a disparate Finance and IT landscape. It gives us better …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 5 features
  • Multi-currency management (28)
    8.9
    89%
  • Customizable Workflows (35)
    8.9
    89%
  • Detailed Audit Trails (51)
    8.6
    86%
  • Journal entries and reports (41)
    8.4
    84%

Reviewer Pros & Cons

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Pricing

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What is BlackLine?

BlackLine automates the the processes required to finalize periodic closing of the books. Beyond close/reconciliation management the product includes capabilities to enhance the management and control of financial processes throughout the accounting cycle. In October 2020, BlackLine acquired…

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Budgyt is a platform made to simplify business budgeting. With built-in functions designed for data integrity, team collaboration, and scenario planning & analysis, Budgyt is presented as an optimized budgeting experience that rids users of complex, error-prone spreadsheets and the time-consuming…

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Features

Consolidation and Close

Consolidation of data from multiple entities with currency management, reporting and audit trails.

8.5
Avg 8.4
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Product Details

What is BlackLine?

BlackLine automates the the processes required to finalize periodic closing of the books. Beyond close/reconciliation management the product includes capabilities to enhance the management and control of financial processes throughout the accounting cycle.

In October 2020, BlackLine acquired Rimilia, an AR automation solution. Rimilia's capabilities are now part of the BlackLine platform.

BlackLine Features

Consolidation and Close Features

  • Supported: Financial data consolidation
  • Supported: Journal entries and reports
  • Supported: Multi-currency management
  • Supported: Detailed Audit Trails
  • Supported: Reconciliation Automation
  • Supported: Close Checklist
  • Supported: Customizable Workflows

Additional Features

  • Supported: Intercompany Non-Trade
  • Supported: Intercompany Balance & Resolve
  • Supported: Intercompany Net & Settle
  • Supported: Compliance
  • Supported: Financial Reporting Analytics

BlackLine Videos

BlackLine Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android

Frequently Asked Questions

Reviewers rate Multi-currency management and Customizable Workflows highest, with a score of 8.9.

The most common users of BlackLine are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(319)

Attribute Ratings

Reviews

(1-25 of 137)
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March 31, 2024

BlackLine Review

Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use BlackLine for Journal Entry and Reconciliation approvals within our organization. I am a part of the Internal Controls team, so our main responsibility within BlackLine is to audit these entries and use BlackLine's "Evaluate" feature to verify completeness and accuracy of the entries. When can then give each item a rating, and communicate with preparers and approvers directly in the platform.
  • The interface is very clean and easy to navigate, making it very user friendly.
  • The ability to communicate with preparers and approvers within the platform is a great feature.
  • The ability to easily export items to PDF is great for auditing and documentation purposes.
  • My only recommendation would be better reporting. The reporting feature is very customizable, but there are certain reports that do not exist or are difficult to find.
BlackLine provides a very user-friendly platform for journal entry and reconciliation preparation and approval. The software is very easy to navigate when searching for a specific entry, and all pertinent information is easily located.
March 28, 2024

amazing we want more

Score 10 out of 10
Vetted Review
Verified User
I use BlackLine (BL) for reconciliations - in my case I cannot integrate the tool for credit cards recs with BL for some reason. I would love this feature - it works fine with Cash recs . The tool I am using is ReconNet product from Trintech where the system talk between each other. I would be delightful if same can be used for the credit cards. I also have variance analysis and tasks to complete . I find variance analysis not much user friendly to navigate, I need to export in excel the figures in order to have a better picture. Really lovely the tasks feature instead that allows me to complete my job paying attention to deadlines and it's useful as reminder.
  • Tasks feature
  • Integration with SAP
  • Reconciliations easy and clean
  • Fast
  • allows me to manage my time efficiently
  • Improve Variance analysis to be more user friendly without need of downloading in excel
  • Integrations with other tools like ReconNet - Trintech product for Credit Cards recs
  • More flexibility in the grouping - sometimes groups done by currencies left me with more recs to complete
Well suited for reconciliations of cash deposits from stores, amazing connection with SAP Hana fashion that allows me to save lot of time where reconciliation is already certified with no need to provide support for Audit purposes and for my reference if any adjustment is needed by using the Required adj reports. BlackLine improved my work life for month end activities by reducing my time spent on recs from 10 working days to 5 working days - a whole week !! love it
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We currently use it for our tasks, account recons, journals, and hope to have variances turned on here in the next few months. These modules have helped us speed up the journal entry and approval process. It has also streamed lined our reoncs to a cnetral data base from being saved per user on multiple locations.
  • Account Reconciliations
  • Journal Entries
  • Tasks
  • Would like to have some out of the box examples on how to automate journals
  • Need to have a easier way to put custom screens/data on the home screen
  • Would like to have the ability do more on the mobile app
For my job I relay a lot of journal entry uploads. Until we brought BlackLine on, it was easy to load in SAP but all the other accounting and finance users could not get my backup easily without reaching out to me directly. BlackLine has given the ability to have this readily available to the others.
Score 10 out of 10
Vetted Review
Verified User
BlackLine has been a lifesaver for my finance team. There was some job transitioning after we had completed our setup, as two employees moved out of state. With a completely manual close process, we were at a 7+ day close. With two people gone, and no replacement for them provided, we were able to continue our close process with no hiccups, and even lowering the close to 4.5 days with the assistance of our BlackLine products. We use tasks to keep up with the differing tasks (monthly, quarterly, yearly, etc.). We use journal entries and are loving the separation of duties and audit trail it provides. We use reconciliations, which has changed my world, as I have over 300 recs a month to complete. With our account setups, it is not only able to reconcile the accounts that had no account activity for me to review, but it's also able to process my recurring and amortization items for me. We recently started using the matching feature and it has changed our 2-day cash reconciliation to a couple of hours. It worked so well, we implemented it at our foreign locations as well.
  • Reconciliations can be set up in many different ways, however you need, and is very easy to use.
  • Tasks have made it so we always know where we are at as individuals and as a team. If someone is behind, we can view that, and someone can jump in and assist when necessary. A very team-friendly addition.
  • The journal entries function is a great process as there is a definite separation of duties and an audit trail that cannot be edited, which can be provided upon request. When it can be set up to automatically "speak" to your accounting system, the process is even better as there is limited manual touching.
  • I have not found the customer community to be as helpful as we were told it would be.
  • When setting up our Matching abilities, we did not have a team big enough to have one or two people 100% focused on that set up and it took longer than we anticipated because of that. It was understandably upsetting/frustrating for the BlackLine set-up team, but it should have been something they were aware of as it was explained that we had limited staff and could not give 100% to this project until it was complete. We were able to give them a small amount of time each week.
  • Deleting/removing tasks or duplicate reconciliation accounts is not always easy to do, and requires someone with quite a bit of knowledge of the admin side to walk someone through it.
BlackLine has worked well for our companies, as we have a very old ERP system that is limited to what can be done within the system. Everything was done manually through Excel and binders to keep everything together, and each location had their own way of closing, so there was no consistency. It took longer to complete our close, and it created opportunities for a lack of separation of duties within the process. BlackLine has everything in one place, easy viewing of past months, strict separation of duties implemented (based on your specifications,) easy viewing for an auditor to get everything they need without a lot of hands on from the team, and works the same across all of our global locations, but in their local language and currency. BlackLine may not be a huge assist to those that have ERP systems that can handle doing the Recs, the JE's, the approvals, etc., all within its own system, as long as every location is on the same system. If they are all on different accounting systems, BlackLine can assist in providing consistency across all accounting locations, so processes can be the same no matter where they are located.
Seth Turner | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
I have been using BlackLine Financial Close Management for month-end close including Reconciliations, prepaid amortization schedules, and task management. This product has helped organize our month-end close processes throughout our company including subsidiaries. BlackLine has streamlined our close and post-close processes giving our teams more time to focus on more value-adding projects.
  • Intuitive User Interface
  • Reconciliation Management
  • Task Management
  • Amortization Schedules
  • Integration with other Apps
  • Additional Inter-company Features
BlackLine makes it easy to prepare and review reconciliations. It provides a summary of what is complete and what is remaining, giving management a quick complete snapshot of progress. In addition, the amortization schedule functionality streamlines the reconciliation process and provides an easy-to-read summary. BlackLine has streamlined our close and post-close processes giving our teams more time to focus on more value-adding.
November 02, 2023

BlackLine is the best!

Score 10 out of 10
Vetted Review
Verified User
We use BlackLine for month end close, cash app, and research.
  • User friendly
  • efficient
  • ease of searching for applications
  • verifying invoice amounts
The ease of use is really helpful for beginners. This system is easily adaptable and can be manipulated to suit your company.
October 24, 2023

Reporting and Insights!

Amanda Lochtefeld, CPA | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We utilize BlackLine for Account Reconciliations, Journal Entries and Tasks. We utilize various reports from the tool to evaluate performance and track key performance indicators. Additionally we rely on both manual and automated controls around the tool.
  • Reporting
  • User access provisioning
  • Connects to Tableau
  • Connects to multiple ERP systems
  • Dashboards
  • App bugs
Well suited in both our manufacturing and retail entities. Additionally connects with various ERP systems. The task module allows for designating key tasks clearly for close tracking.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We are excited at the opportunities we have to implement BlackLine's Account Rec and Task Modules as a part of initial implementation as well as pursue future opportunities like Smart Close and FR Analytics. Our team is expecting to significantly reduce manual effort so we can repurpose our team to focus on improving our deliverables as a finance function and focus on more value-added analysis work.
  • Scalability to be able to start small and then continue to expand the use of BlackLine with additional modules
  • The implementation process is smooth and it is nice to have dedicated support throughout the process
  • Customer focus of hearing what users want to see for future products
  • It is a bit daunting to implement at first
  • Change management with internal Finance teams
BlackLine is well suited for the journal entry, accounting rec, and close process. It aims to simplify and reduce manual effort.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I am a reviewer of reconciliations and monitor monthly tasks to determine where we are on our close process. We needed a repository for all reconciliations and supporting documentation, as well as reportable data we can look at in a dashboard or report.
  • Customer Support is AMAZING
  • Everything is user friendly
  • BlackLine cares about listening to customer's needs.
  • Daily certification!
  • Being able to maintain seeing the reconciliation while entering a comment.
  • User groups for industries (financial institutions)
BlackLine has been awesome at creating reconciliations in a uniform manner, allowing visibility into our close process, and being a repository for all of our supporting documents.
September 18, 2023

BlackLine

Score 10 out of 10
Vetted Review
Verified User
We currently use BlackLine to prepare account reconciliations and manage tasks. BlackLine helps us with efficiency in our account reconciliations and automating the process instead of having our team spend time manually reconciling. It has been a great time saver and has brought tremendous visibility to our accounts and processes.
  • Account visibility
  • Efficiency
  • Automation
  • More information to the users of all the BlackLine capabilities
In my opinion, BlackLine is great if a company wants to improve visibility, reconciliation efficiency, management and overall organization of all things finance in one place. I think it would be less appropriate if the company is small and there wouldnt be much efficiency because of low volume.
Score 9 out of 10
Vetted Review
Verified User
My team uses BlackLine for Bank Reconciliations and Balance Sheet Reconciliations. It's one place to reconcile and record your entries with a place to attach backup for audit purposes.
  • Matching
  • Amortization Schedules
  • To me, It doesn't feel intuitive or as user friendly
In my experience, you will get what you put into BlackLine. I used to work with BlackLine in a previous role and it was only used to do reconciliations. It kept a good record of what makes up your GL balance and is easy to attach and find documentation pertaining to your rec. Upon joining this new organization, which utilizes BlackLine to a greater capacity, it's clear to me that if you are willing to dedicate the time and effort to utilize BlackLine, it can be an efficient tool. We use this now to record amortization, so we only have to make the initial entry.
September 18, 2023

Blackline Basics

Score 8 out of 10
Vetted Review
Verified User
[...] currently uses Blackline for its Task and Account Reconciliation Management. Blackline allows us to harbor month-end close tasks to manage close timing + centralize reconciliations for internal and external auditors.
  • User Friendly
  • Provides Optimal Resources
  • Allows management team to orchestrate seamless month end closes
  • Live user support
  • Providing relatable user cases for a company
  • Helpful user hints within each interface (instead of within community)
Account reconciliation feature are perfect for day to day accountants. Need more work done on FRA to be more of an FP&A reporting feature
Naomi Garcia, MBA | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
We currently use BlackLine to reconcile and manage more than 1m properties. Currently we are leveraging BlackLine to work through account reconciliations related to Construction, Development, Property and Fund accounting for our logistics real estate clients. We reconcile at the property level to allow us to see detail which can be complicated by the different phases of the real estate cycle. BlackLine allows us to have a more comprehensive and trustworthy insight to our financials, which is essential to our public parent company. Being able to report confidently in critical times is imperative to our continued success. Naturally BlackLine filled the gap!
  • Reporting is dynamic and user friendly
  • Matching is sophisticated enough to shave off hours
  • Auto-Reconciliation is a lifesaver
  • Journals could be a little more intuitive and robust
  • Would love to see more APIs, particularly with Yardi or customizable for any ERP
  • Embed AI for all customers to use across the platform entirely- not just for journals or matching
BlackLine allows us to have a more comprehensive and trustworthy insight to our financials which is essential to our public parent company. However, I would love to see BlackLine integrate more seamlessly with Yardi and other ERP systems to continue to mitigate risk with file transfer automation. The dashboards are also very intuitive for most users, however I would love to see interactive dashboards for system admins as well
September 15, 2023

Great product

Score 9 out of 10
Vetted Review
Verified User
I am currently the system admin. I create users, assign and redistribute users and build teams and organizational structure. I also use it by jumping in to prepare, approve or review as well train others how to use it.
  • Audit Trail
  • Attaching documents
  • Template Layouts
  • Amortizable Schedule
  • Reporting and Dashboards are customizable to certain extent
  • Pricing and all inclusive pricing and cost per user
It is overall a good product for Reconciliations based on other products that I use. It is laid out well and easy to train on.
September 15, 2023

User Friendly

Score 8 out of 10
Vetted Review
Verified User
Incentivized
Blackline was used to perform balance sheet reconciliation as well as posting financial adjustment during month end closing. It is user friendly system where system will prompt error message when incorrect data inserted. The batch upload template of the financial adjustment template save time and work in efficient way to reduce any potential mistake.
  • system prompt details error message when something not right
  • time saving and less hassle when using batch upload function
  • produce accurate result
  • system respond speed is slow when perform financial adjustment
  • it take time to run when switching from individual task to team task
  • searching tool is slow to respond
BlackLine is a good tool help to reduce error when posting financial adjustment. The approver can clearly see all the supporting documents and related entries which certainly help to reduce time to find it manually.
The fallback will be the slow response from the system when searching the journal entries under department.
September 15, 2023

BlackLine Review

Score 8 out of 10
Vetted Review
Verified User
Account Reconciliations, Journal Entries, Cash Applications, Task Management
  • Automated Journal Entries
  • Auto-Certification of documents
  • Account Reconciliation Approval Workflow
  • Transaction Matching
  • Training
  • Use Case Examples
  • More granular recorded videos
  • Telephone Support
Good 1. Account Reconciliations 2. Journal Entries 3. Task Management 4. Team Structures Not So Good 1. Controlling of some user/account assignments by date 2. Alert Preferences at the User level 3. Programming Languages for AJD's
September 13, 2023

Blackline

Score 10 out of 10
Vetted Review
Verified User
Incentivized
BlackLine has helped us move away from color coded massive excel documents, to a more streamlined and efficient approach in the accounting organization. Team members were spending hours updating massive excel workbooks entirely by rote with little to no understanding of the mechanics, which was a time drain and caused errors that were not always noticed. Since implementing BlackLine, we have saved hours of time and enabled the analysts to repurpose their time from building spreadsheets to analyzing the data.
  • Transform and enhance data
  • Simplify processes
  • Provide time savings
  • More updates from the accounts grid view
  • Ability to restrict sub roles by entity
  • ability for users to use if then logic on import definitions
I have only used BlackLine with my current company, and I have always had success with using BlackLine as a solution. We have automated quite a few processes and continue to look for more ways to leverage BlackLine and its modules to optimize our processes. I approach any potential BlackLine project from the perspective that it may not be the solution, but I can try and have had much success. The only project that I have not been able to migrate to BlackLine is my SOX controls, but I will probably give them another try as I gain more experience with the system.
Jodi Martin, CPA | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We are just beginning the Automation journey and have implemented reconciliations and are working on tasks. We hope to add matching and journal entries after variance analysis. In the Black Conference is a great learning resource!
  • Blackline has great customer service and support.
  • Blackline provides great visibility of key accounting functions
  • Blackline allows standardization and visibility of finance and accounting tasks and processes.
  • I’d like to see the learning paths in Blackline U be more intuitive.
  • I’d like to see further Essen of use in Blackline in designing reconciliation templates
Blackline is a great tool to move toward automation and get a change management and automation plan in motion. I haven’t found anything that Blackline isn’t appropriate for. Generally the Blackline tool works great when it is set up and used as intended. That being said, it takes time and focus to implement correctly. Investment of time up front reaps the benefits.
September 13, 2023

BlackLine Ease

Jess Wolford | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I currently use BlackLine to manage & track balance sheet reconciliations for both of my plans. It has automated our process and is an easy way for managers to review and certify them when they are complete.
  • Automation of reconciliation process
  • User Friendly
  • Dashboard tracking feature
  • Wish there was a "back" button or easier way to get back to the last screen
It is helpful for companies that have a large amount of reconciliations or tasks to track on a monthly basis. It helps with approval workflows and audit trails.
August 25, 2023

Feedbacks on Blackline

Score 8 out of 10
Vetted Review
Verified User
I used it to post manual journal entries monthly. The software addresses challenges in the month end closing process, which includes validating transactions, and producing accurate financial statements. It minimizes the risk of human errors and inconsistencies when there is a function of validate the transaction before certified it. Furthermore, the platform automates various tasks and reducing the time it takes to finalized financial statements.
  • It can store and organize documentation required for compliance.
  • It can flag unusual transactions for further investigate.
  • It can connect with systems like SAP to pull financial date directly.
  • Details explanation of the error when validate the transactions can be provided rather than a short error code or phrase that can reduce the time used for fixing the transactions.
  • It could invest in more comprehensive training resources to minimize the time it takes for user to become proficient users of the platform.
  • Improving the ability to handle non-standard transactions or exceptions that can enhance its effectiveness.
It is suitable to use for organizations that have monthly and quarterly financial closes, to expedite the process, reduce manual effort, and ensure timely reporting. Our organization subjects to frequent audits, Blackline's comprehensive audit trail can simplify the audit process, provide transparency, and ease the burden of preparing documentation for auditors. On the other hand, Blackline is a cloud-based solution, so without reliable internet connectivity might struggle to access and utilize the software effectively when work from home.
August 18, 2023

Great Cash App!

Score 8 out of 10
Vetted Review
Verified User
we use BlackLine AR automation to assist in our cash application. we receive hundreds of payments on a daily basis with the same amounts and not a lot of remittance advice. this tool helps us apply the cash timely and in large volume
  • Cash Application
  • Quick Processing in the website
  • Central hub for check images and remittance advice
  • User Interface
  • Integration with non popular ERPs
  • Less window jumping within the application
In my opinion, BlackLine is well suited for the more popular ERPs like SAP, Oracle, Dynamics. Although we made it work with Deltek Vision, it required a lot of customization on our end in Vision to make the data integration work. the magic of BlackLine is in the intel of the actual application which helps us apply cash very quickly and better than our in house built application
Score 7 out of 10
Vetted Review
Verified User
Incentivized
BlackLine is used at my organization as an automation tool to reconcile cash transactions in order to generate journal entries in an efficient manner. We also utilize BlackLine's account reconciliation module which adds a layer of sophistication and control to our month end financial close procedures.
  • Cash matching automation
  • standard format and control for account reconciliations
  • Fixed Asset and Depreciation account reconciliation template
  • More user friendly administrative functions
BlackLine is very well suited to match large sets of data to generate journal entries.
August 01, 2023

Finance from heart

Score 9 out of 10
Vetted Review
Verified User
Incentivized
I use for balance sheet reconciliation. It address internal control process. identifying any issue or error, reduces the manual work for reconciliation. Help in identifying the transactions.
  • Reconciliation
  • List detail of transaction
  • User friendly
  • It has streamlined various financial operation
  • Training
  • sending notification
  • two user access for same account
I think blackline can be suited for all types of business with a bit of modification. But it is well suited for any corporate or backend finance function. It can replace various excel manual processes. It will be difficult to use where technical like usage if accounting standard or taxation guidance is required or any law changes
July 10, 2023

Fast and Finance

Score 10 out of 10
Vetted Review
Verified User
Incentivized
We are using it to post journals into our ERP. It helps us during closing time to reduce the time of the closing itself. We also use this to reconcile accounts, a great many of them. Lastly, on this list, we use it to store information about certain tasks we perform - and yes, that is the task management module. In summary, this is a cool tool which helps you close efficiently and fast. Also, the approval hierarchy is awesome and can be formed based on your needs. What is more, almost everything can be formed based on your needs. It is a very scalable one with handy perks to make your admin life easy as well. Last, but not least, the community is very great, you can find the information you are looking for there - in case you are stuck or just wondering about extra ways of using BlackLine.
  • Task Management
  • Journal Vouchers
  • Account Reconciliation
  • Community
  • Idea implementation
E.g. when you would like to design your own account recon ways - it can help with a great many perks. You can import accounts in various ways as well. There you have them rules to auto-certify, also the threshold is there for the same reason. Bulk review. Dual-level (and even more ;)) approval. Quickly to perform, easy to understand and oversee. Fast to review and, oh, there are the notes you can leave for one an other!

Idea implementation though is a bit of a hard nut to crack here - one needs to upload the idea on a very place called Product Ideas, where others can upvote those. The necessary minimum? I do not know. But some says, there were ideas implemented for free for all BL users... SO, I do believe them.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We primarily use BlackLine to substantiate the month-end close for our growing portfolio of managed entities. Since we utilize many different banking solutions and have multiple bank accounts per entity, the volume of transactions we have to reconcile monthly was much too tedious to do manually with our accounting ERP. As such, we had previously spent a week out of our close just reconciling bank activity; now we are able to reconcile the cash accounts daily, with BlackLine doing most of the work.
  • Bank reconciliation
  • Audit and attestation
  • Month-end close
  • Module-based pricing
  • Unintuitive reporting
  • No dark mode
BlackLine is incredibly robust when it comes to transaction matching. The functionality of creating match rules helps the users come up with ways to match over 95% of the transactions and makes it easy to understand how to make sure that the data entered into your accounting ERP will jive with the given rules. BlackLine can also be used in many more situations, and the flexibility of the software allows for your accounting team's creativity to create automated solutions. While they do offer customer service and will work with you to build more automation solutions, I would recommend that you have a team that is more tech-savvy or innovative.
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